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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Simpson

March 18, 2026

5  out of  5
rating by Brittany Simpson
"I love State Farm, they have everything you need and so much cheaper prices than anywhere else, I’m glad to be insured with them, you should be next"
We responded:
"Thank you for the great review! We’re so glad to hear you’re happy with your coverage. We appreciate your support and are always here if you need us, Brittany. - Jeanie"
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harry singh

March 16, 2026

5  out of  5
rating by harry singh
"Summer has been a great help, explained me everything professionally and saved me a lot of money I feel stress free. Thanks again"
We responded:
"Thank you so much for the kind review, Harry! - Jeanie"
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Ellona Shelton

March 11, 2026

5  out of  5
rating by Ellona Shelton
"This office was amazing! I called Jeanie Bandy's State Farm office in Albany, KY, wanting to switch my existing insurance from TN, to KY. I spoke to Matt, and he quickly gave me a quote. I am thrilled he could save me money on my automobile insurance, and I am even happier to have met some of the finest folks around. I stopped by after work to do the paperwork. Matt had everything ready for me. He was not only quick, but was also very knowledgeable, and friendly. I left feeling like I was part of the family. Thank you all for making this part of my move a piece of cake!"
We responded:
"Thank you for the wonderful review! We’re so glad Matt was able to make your transition from TN to KY smooth and help you save on your auto insurance. We truly appreciate your kind words, Ellona! - Jeanie"
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Jennifer Martinez

March 5, 2026

5  out of  5
rating by Jennifer Martinez
"They was very nice and explained everything to me"
We responded:
"Jennifer, thank you so much for your kind words! We're so happy to hear your experience was a positive one. We appreciate you! - Jeanie"
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William Huneycutt

February 24, 2026

5  out of  5
rating by William Huneycutt
"1st off, Matt was the bomb, explained things thoroughly, glad to be back with state farm. They saved me over $100 monthly. Thanks to Jeanie bandy and her state farm team. William huneycutt london ky"
We responded:
"William, thank you for sharing this awesome feedback about Matt's service! My team and I are always here to help. If you need anything at all, please don't hesitate to call! - Jeanie"
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Kalisha Johnson

February 2, 2026

5  out of  5
rating by Kalisha Johnson
"Matt was super helpful and so easy to work with."
We responded:
"Kalisha, thank you so much for taking the time to share this with us! We are so happy to hear that Matt was easy to work with and helpful. Your experience with him is exactly what we strive for! We appreciate you! - Jeanie"
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Timothy Runyon

January 9, 2026

5  out of  5
rating by Timothy Runyon
"Great people. Great service. Great prices"
We responded:
"Timothy, thank you so much for your kind review! My team and I will always go above and beyond to exceed your customer service expectations. We appreciate you! - Jeanie"
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Julane Murphy

December 23, 2025

5  out of  5
rating by Julane Murphy
"Very nice and made you feel important"
We responded:
"Julane, thank you so much for your kind words. My team and I are always here to help! We appreciate you. - Jeanie"
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Jeremy Wright

December 19, 2025

5  out of  5
rating by Jeremy Wright
"Friendly, Fast, Efficient Service. Best of all they could save you some money! Summer worked hard to find the best deal! Give her a call!"
We responded:
"Jeremy, I’m happy to hear Summer took such great care of you and we could provide you with a positive insurance experience. We appreciate your kind words and your support! Thank you so much. - Jeanie"
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Devona Wright

December 17, 2025

5  out of  5
rating by Devona Wright
"Great customer service and great prices. Summer was awesome!"
We responded:
"Devona, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jeanie"
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Gentlemen's Row Barbershop

December 17, 2025

5  out of  5
rating by Gentlemen's Row Barbershop
"Very professional, Super Easy!!!!! Was able to do everything over the phone and answered any questions I had!"
We responded:
"Hello, thank you so much for sharing this with us! We are so happy to hear that you experience with our State Farm Agency was such a positive one. If you need anything else at all, please don't hesitate to reach out! - Jeanie"
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Brian Martin

December 5, 2025

5  out of  5
rating by Brian Martin
"The best place around for insurance with very nice an helpful agents"
We responded:
"Brian, thank you for the five stars! - Jeanie"
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Mike Sutherland

December 5, 2025

5  out of  5
rating by Mike Sutherland
"Matt is a true please to work with. Not pressured into anything and very clear on what you are getting. 10 out of 10 recommended"
We responded:
"Mike, thank you so much for taking the time to share this and your 10/10! Your experience with Matt is exactly what we strive for. We appreciate your support! - Jeanie"
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Joey Craig

November 21, 2025

5  out of  5
rating by Joey Craig
"Beat insurance hands down. Made me feel right at home."
We responded:
"Joey!! Thank you so much for sharing your positive experience with us and for the picture! My team and I are always here to help with whatever you need. We are so grateful that you are part of our State Farm family! We appreciate you! - Jeanie "
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mary boggs

November 13, 2025

5  out of  5
rating by mary boggs
"Jeanie is a great peer State Farm agent that has handled my prior customers moving to TN with care. She is great!"
We responded:
"Mary, thank you so much for your kind words! I truly appreciate you taking the time to share this. My team and I are always here to help! - Jeanie"
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Lindsey Wilson Gosser

November 13, 2025

5  out of  5
rating by Lindsey Wilson Gosser
"I highly recommend Jeanie Bandy and her excellent team at State Farm in Albany, KY. I had an outstanding experience during a recent joint appointment, where Jeanie truly exemplified professionalism and a genuine "partnership" approach to customer service. If you are looking for an insurance agent in Albany, KY or TN who prioritizes your needs and provides top-notch, professional service, I wholeheartedly recommend contacting Jeanie Bandy and her team."
We responded:
"Lindsay, reading this review made my day! I truly appreciate all your kind words. Thank you for sharing your positive experience! My team and I are always here to help. Please don't hesitate to reach out if you need anything at all! - Jeanie"
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Jess Haukedahl

November 13, 2025

5  out of  5
rating by Jess Haukedahl
"Her office is amazing! They have the best life insurance, car insurance, and home insurance rates! Jeanie is such a knowledgeable and kind Agent as well. Thank you!"
We responded:
"Jess, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. We appreciate you! - Jeanie"
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Tara Pickens

November 6, 2025

5  out of  5
rating by Tara Pickens
"Best insurance hands down ! Great people also"
We responded:
"Tara, Thank you for the kind review! We appreciate your business. - Jeanie"
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Marcie Edwards

November 1, 2025

5  out of  5
rating by Marcie Edwards
"As a recent transplant to Kentucky, I was referred to State Farm by a family member. I called & spoke with Matt who happily worked up a quote for me. We went into the office & met with him, we were able to get full coverage on 3 vehicles cheaper than 1 full coverage & 1 no fault with our out of state carrier. Matt also took the time to explain the differences in the coverage from our previous state and what's required in KY. Matt made this a stress free process, knowing someone was working for our best interest. Yes Sir we chose State Farm, Thank you Matt! It was a pleasure to meet you & we appreciate all your help! [P.S. He's a really nice guy, go see him]"
We responded:
"Marcie, thank you so much for your kind words! We're thrilled to hear that Matt made your transition so smooth and was extremely helpful. It's wonderful that he was able to work with you to find what fits your needs! We are so happy that you are part of our State Farm family and we look forward to working with you for years to come! - Jeanie "
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Kevin Benham

October 31, 2025

5  out of  5
rating by Kevin Benham
"Matt helped us get the coverage we needed for our lake house!! He’s the best! Would highly recommend"
We responded:
"Kevin, thank you for taking a moment to express your satisfaction with Matt! We are so happy to hear he took such great care of you. My team and I are always here to help! - Jeanie"
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Dale Edwards

October 30, 2025

5  out of  5
rating by Dale Edwards
"Matt was very professional and helpful to take care of paperwork to my bank for my new purchase of a home. I highly recommend calling him for any kind of insurance!"
We responded:
"Dale, I'm happy to hear that Matt took such great care of you and we could provide you with a positive insurance experience! Thank you for taking the time to share this with us. We appreciate it! - Jeanie"
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Landon

September 27, 2025

5  out of  5
rating by Landon
"There amazing they help a lot"
We responded:
"Landon, thank you so much for taking the time to share this with us! We truly appreciate you and your support. - Jeanie"
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Jon Meeks

September 18, 2025

5  out of  5
rating by Jon Meeks
"Jeanie, Matt and the rest of the team are AWESOME!!! Very knowledgeable about the products and will help get you protected with the proper coverages without breaking the bank! They are so good in fact, I would pay them a service fee to keep them as my agent. Thank you so much!"
We responded:
"Jon, thank you so much for your kind words! Reading your review made my day. My team and I are always here to help! We appreciate you. - Jeanie"
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Ashley Cope-Stotts

September 8, 2025

5  out of  5
rating by Ashley Cope-Stotts
"Excellent service Summer & Matt 👍"
We responded:
"Ashley, Thank you so much for sharing your experience with Summer & Matt! We're always happy to help! - Jeanie "
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Tena McNair

August 29, 2025

5  out of  5
rating by Tena McNair
"Great Service!!! Great friendly staff!!"
We responded:
"Thank you for your kind words, Tena! We’re so glad you had a great experience with our friendly staff. We truly appreciate your support and look forward to helping you again! - Jeanie"